![]() Government Service Insurance System (GSIS). ![]() ![]() Professional Regulation Commission (PRC).We recommend you also bring a printed copy of your appointment letter. To collect your passport you must present your original (not a photocopy) government-issued photo ID. The call center's telephone numbers and a full description of our call center services, including hours of operation, can be found here. Telephone: You can track your passport via telephone with our call center. Online: You can track your passport online here.Ĭhat: You can track your passport via chat through our call center here. You will receive an automatic response with the status. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.Įmail: Send an email to in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. Instant: Enter your passport number below to check on the status. For inquiries regarding the delivery of documents, you can send an email to or call the LBC hotline at (02)8858-5999. To find the LBC branch nearest to you, click here. If you chose to collect your passport/visa at one of the 100 courier branches, you will need to visit the LBC branch of your choice during normal business hours. If you chose to retrieve it from a LBC branch other than the LBC branch located at the ground floor of Mall of Asia, in front of SMX, you will also need to pay Php440.00 Collecting Your Passport/Visa There is a Php440.00 charge if you chose to have your passport delivered to your home or office. Once your visa is approved, LBC will either deliver your passport to the location you specified when you scheduled your appointment or hold your passport at a LBC branch for you to retrieve.
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